How fast is free shipping?

We offer free ground and standard shipping Canada-wide! Our goal is to make it as simple as possible for you to find the right cannabis accessories, which is why we also offer free 90-day returns. 

Free Shipping

Orders are shipped daily Monday – Friday. Orders placed before the shipping deadline ship out the same day you order– 5 pm MST for all orders. Any orders placed after these timeframes will be processed the next business day, which adds one business day to the estimated arrival. 

What does the term business days mean?

Business days means working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as a shipping day.

Free 90-day Returns

We care about the way things are made and we love what we have created at Hi By Design. We think you’ll love it too. However, we know things aren’t always meant to be.

If for any reason you are unsatisfied, you may return your purchase within  90 days of delivery for a full refund of the purchase price. All returned items should be in their original condition. Any shipping costs are not refundable.


For instructions on how to return your order, click here